Business Policies

I’m a one woman band, living in a small town, so I need to keep things simple …

All of my work is catalogued on this website …  if you can’t find what you’re looking for, email me.

Works tagged “available” are available to buy.  Most works are mounted and backed, ready for framing, and wrapped in cellophane.  Larger works are are not mounted.

You can order work by sending me an email.  I can send you an electronic invoice for payment through Paypal.  You don’t need to have a Paypal account.

I’m willing to post unframed artworks almost anywhere in the world, using Royal Mail or courier services.  Mounted prints will be posted flat.  Unmounted prints will be rolled and posted in a tube.

Delivery costs will vary, depending on the value, dimensions & weight of the item(s) ordered, the destination, and delivery service used.

I reuse packaging materials whenever possible to reduce waste.

I’ll dispatch your order once payment has been received, either on the same day or the next working day.  I’ll email you when the order has been posted, with an estimated delivery date.

I can gift-wrap and send your order to an address other than the billing address, if required.

I want you to be happy with your purchase.

If you’re not, return it to me with proof of purchase within 14 days of receipt and I’ll exchange it or provide a full refund through Paypal.

It’s important to me that returned artworks are in saleable condition, so please take care of them and package them well for return.

I don’t store customer information, either electronically or in paper form.

I won’t pass your information to anyone else, apart from the information entered into Paypal to process your payment. Personal information needed to process your order will be entered into Paypal systems via a secure network with a dedicated (unshared) broadband connection.  Your financial details (credit card number, expiry date, etc) will NOT be available to me.

Your data is protected by Paypal, who will handle information entered into their systems as described in their own Paypal Privacy Policy.

I will keep correspondence between us about your order, by letter or email, only until you let me know that the artwork has arrived safely and you are happy with it.  I don’t maintain a customer database or mailing list.